Yeah, it's been a while....so ya better buckle in.
I have a code. The Code of Kim, we'll call it.
No matter what I do, I will strive to do it to the best of my abilities. I will shoot for being the best and sometimes I might actually achieve it. On the times that I fail I will know I gave it my best effort.
Simple enough. I can add to this along the way. Try to be polite 99% of the time. Know when to keep my thoughts to myself to keep peace. Know sometimes you have to speak up for yourself and others. Look for a positive, even in a negative situation. You get the idea. TRY TO BE A DECENT HUMAN BEING. There. I said it.
Why does it seem next to impossible to find other like-minded folks, decent human beings who strive to do the right thing? Better still why is it so easy for some people to NOT do the right thing? This is what I have been pondering the last few weeks whilst Kimsplaining with a mechanic, a landscaper, a cashier.....hell, it felt like half of Lexington. I asked myself if these folks were dim, lazy, miserable and depressed, having an off day, greed driven, or what caused them to offer me such shitty service. The best explanation I could come up with is that there is a noticeable decline in integrity.
Integrity noun
The quality of being honest and having strong moral principles; moral uprightness
The state of being whole an undivided
Internal consistency or lack of corruption
Most of the time I can shed bad manners and mediocre service, but not so much lately. I have done lots of work to find a peaceful Kim and I protect her. I would never presume to expect every person I come in contact with to have the same code as I, but I do expect them to do the job they promised, or at least DO their job with a modicum of integrity. But NOOOOOOOOO. So here is what I internalized rather than causing a scene:
Yo,Walmartian! I came thru your lane instead of using the self checkout lane because I care that the Waltons are getting rid of your job and paying you lousy wages. It would be great if next time you don't throw in two bags of hard candy on top of my bread and the other bread was probably not a good choice to go in a bag with the gallon of lemon ammonia. Is it too much to ask that you at least know the bread should be in the same bag....and not with items that flatten them out? And at least say THANK YOU after you destroy my groceries, huh?!". Stupid, lazy or both?
I had a mini text argument with my landscaper over his associate fertilizing my yard, during a drought, and frying my already dry lawn. After an exchange when I had told him that my son had agreed with me that the fertilizer was the reason for my dead grass, he texted "Not being combative but I need to ask does you son treat lawns and is he trained with a license?". Okay, so I didn't keep my thoughts to myself with this guy. "He is. You want to measure appendages with my son vs you in landscaping?" Condescension and lack of integrity will get you fired...jury is still out at the moment.
Mr. Mechanic! I scheduled an appointment for Thursday, your first opening. When I called on Friday and you said you hadn't even pulled my car in the garage, that was bad business. When you called me on Friday to say the part you needed would not be in until Monday, I understood. When Tuesday rolled around and this was the third day you had an excuse and subsequently cost me $300 in business that I could not travel to, you should have offered apologies and discounts. When I told you why I was upset, you really shouldn't have told me that my yelling was not helping anything. Okay, so I told him off too.... "Let's put the shoe on the other foot. If I held your car hostage for five days and cost you $300, how do you think you might be talking to me right now? Think you might be just a bit upset, angry, feel like you were lied to.... How about if maybe you had told me that you were two technicians down when I called to book the appointment, I could have went elsewhere, but since you chose to keep that to yourself, it makes you look like you lied and that's bad business."
To me, every one of these incidents are results of their lack of integrity. Every day chores, job duties, relationships, they are all worthy tasks and I wish more of us could perform with integrity. Because I have integrity, I had to fire a client this week. I like this person very much, but they did not respect my boundaries. The simple boundaries:
1. It should be obvious that my day off is a day OFF and NO, I do not want to massage you on my day off.
2. I earn my living by doing massage. I do not work for free....or a $5 lunch.
3. I have 13 yrs experience. Don't tell me how to do my job.
I did not come to this decision lightly. I even considered telling them if we continued working together that we would need to have some rules in place. But then I thought they would be worrying about the rules while they were on the massage table and that they would get a crappy massage, so I decided it was best to just end our massage relationship. I was not comfortable doing this, but sometimes doing the right thing, with integrity isn't easy....
-